How can we help you?
Get instant answers, connect with our community, or reach out to our expert support team. We're here to ensure your CELF journey is smooth and successful.
Browse by Category
Find answers quickly by exploring our organized help topics. Each category contains detailed guides, tutorials, and solutions to common questions.
Frequently Asked Questions
Quick answers to the most common questions about CELF, token mining, scholarships, and our platform.
Getting Started
Mining & Tokens
App & Technical
Scholarships
Knowledge Base
Comprehensive guides, tutorials, and documentation to help you master CELF and maximize your success.
Most Popular Articles
The most helpful and frequently accessed articles from our knowledge base
Community Support
Join our vibrant community of CELF users, mentors, and experts. Get help, share knowledge, and connect with fellow students on their educational journey.
Discussion Forums
Ask questions and share experiences with fellow CELF users
Peer Support
Get help from experienced users and mentors in the community
User Guides
Community-created guides and tutorials from real users
Expert Contributors
Learn from top community members and CELF ambassadors
Recent Discussions
See what the community is talking about and join the conversation
Top Contributors
Meet our most helpful community members and experts
Sarah Chen
CELF Ambassador
Alex Rodriguez
Community Moderator
Dr. Emily Johnson
Education Expert
Contact Support
Choose the best way to reach our support team. We're here to help you succeed with CELF and resolve any issues quickly.
Live Chat
Get instant help from our support team
Email Support
Detailed help for complex issues
Phone Support
Direct voice support for urgent issues
Video Call
Face-to-face support for complex problems
Emergency Support
For urgent issues that require immediate attention, use these emergency contact methods.
System Status
Real-time status of all CELF services and systems. Stay informed about any issues or maintenance that might affect your experience.
Service Status
Mobile App
iOS and Android applications
Mining System
Token mining and rewards
API Services
Backend API and services
Database
User data and transactions
Website
Main website and portal
Security Systems
Authentication and security
Recent Incidents
Scheduled Maintenance - Mining System
Routine maintenance to improve mining performance and stability.
Mobile App Login Issues
Some users experienced login difficulties due to authentication service issues.
API Rate Limiting Adjustments
Updated API rate limits to improve service stability and performance.
Scheduled Maintenance
Database Optimization
Performance improvements and database optimization. Minimal service disruption expected.
Mobile App Update Deployment
Rolling deployment of new mobile app features. No service interruption expected.
Need More Details?
Visit our dedicated status page for real-time monitoring, detailed incident reports, and historical performance data.
View Full Status Page