Get in Touch
Have questions about CELF, need support with your scholarship application, or want to learn more about our programs? Our team is ready to help you succeed.
Send Us a Message
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Multiple Ways to Connect
Choose the communication method that works best for you. We're available across multiple channels and time zones to provide the support you need.
Email Support
General inquiries and support requests
Send EmailCommunity Forum
Get help from fellow students and mentors
Join ForumGlobal Offices
Headquarters
European Office
Asia Pacific Office
Business Hours
Emergency Support
For urgent scholarship or technical issues, our community forum provides 24/7 support from fellow students and mentors worldwide.
Choose Your Support Method
We offer multiple support channels to ensure you get the help you need, when you need it, in the way that works best for you.
Documentation
Comprehensive guides, tutorials, and API documentation to help you get started and troubleshoot issues.
Features:
Community Forum
Connect with fellow students, mentors, and CELF team members for peer-to-peer support and discussions.
Features:
Live Chat
Get instant help from our support team through live chat for urgent questions and technical issues.
Features:
Video Calls
Schedule one-on-one video sessions with our support specialists for complex issues and personalized guidance.
Features:
Quick Help Topics
Support Excellence
Average Response
Live chat response time
Support Rating
Customer satisfaction score
Community Help
Always available support
Resolution Rate
Issues resolved successfully
Need Immediate Help?
Our community forum is always active with students and mentors ready to help.
Join CommunityContact FAQ
Quick answers to common questions about contacting CELF support and getting help with your inquiries.
Still Have Questions?
Can't find the answer you're looking for? Our support team is ready to help you with any questions or concerns.
Response Times
Emergency Support
For urgent scholarship deadlines or critical technical issues that prevent app access, mark your inquiry as "urgent" or use our emergency contact.
Need More Help?
Explore our comprehensive documentation, join our active community, or browse our complete FAQ section for detailed answers.
Our Global Presence
With offices across three continents, we provide local support and maintain global coverage to serve our international student community.
Countries
Global presence
Team Members
Across all offices
Coverage
Global time zones
Offices
Strategic locations
Global Headquarters
Our main headquarters housing the executive team, product development, and global operations.
Departments:
European Office
European operations center serving students across Europe, Middle East, and Africa.
Departments:
Asia Pacific Office
Asia Pacific hub supporting students across Asia, Australia, and the Pacific region.
Departments:
Visit Our Offices
Planning to visit one of our offices? We'd love to meet you in person! Schedule a visit to learn more about CELF and meet our team.